Shipping policy

Thank you for shopping with Khinife! We’re committed to delivering your order as quickly and safely as possible. Please review our shipping policy below before making your purchase.

1. Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

  • If we experience a high volume of orders or delays due to supply issues, we’ll notify you via email.

2. Shipping Rates & Delivery Estimates

We offer standard and express shipping options at checkout. Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days

Please note: Delivery times may vary depending on your location and shipping carrier delays that are outside our control.

3. Domestic Shipping

We currently ship to all major regions within [Your Country].
All domestic orders are shipped via trusted carriers such as [e.g., USPS, UPS, FedEx, DHL, Canada Post, etc.].

4. International Shipping

We offer international shipping to most countries.
International delivery times vary depending on the destination and customs processing times.

Customers are responsible for any customs and import taxes that may apply. Khinife is not responsible for delays caused by customs.

5. Order Tracking

Once your order ships, you’ll receive an email with a tracking number so you can follow your package’s journey.

If you don’t receive a tracking number within 5 business days of placing your order, please contact us at [your support email].

6. Lost, Damaged, or Stolen Packages

Khinife is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
If your order arrives damaged, please contact us immediately with your order number and photos of the damaged item(s). We’ll work with you to resolve the issue.

7. Shipping Restrictions

Due to local laws and carrier regulations, we are unable to ship knives to certain regions or countries.
If your location is restricted, you’ll be notified during checkout or contacted after placing your order.

8. Contact Us

If you have any questions about your shipping or order status, please contact our support team:
📧 [your email address]
📞 [optional phone number]